Privacy Policy

Last updated: April 2026

OFIA HOME ("we", "us", or "our") is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information when you visit ofiahome.com or make a purchase from us.

1. Who We Are

OFIA HOME is an online home decor retailer based in the United Kingdom. For any privacy-related queries, please contact us at hello@ofiahome.com.

2. What Data We Collect

We may collect and process the following personal data:

Name, email address, phone number, and delivery address when you place an order
Payment information (processed securely via Shopify Payments — we do not store card details)
Browsing behaviour on our website via cookies and analytics tools
Communications you send us via email or our contact form

3. How We Use Your Data

We use your data to:

Process and fulfil your orders
Send order confirmations and delivery updates
Respond to your enquiries
Send marketing emails if you have opted in (you can unsubscribe at any time)
Improve our website and customer experience

4. Legal Basis for Processing

We process your data under the following legal bases as defined by UK GDPR:

Contract: to fulfil orders you have placed
Legitimate interests: to improve our services and prevent fraud
Consent: for marketing communications

5. Sharing Your Data

We do not sell your personal data. We may share it with trusted third parties solely to operate our business, including:

Shopify (our e-commerce platform)
Delivery and courier partners
Payment processors
Email marketing platforms (e.g. Klaviyo)

All third parties are required to handle your data securely and in accordance with applicable law.

6. Cookies

Our website uses cookies to enhance your browsing experience and analyse site traffic. You can manage your cookie preferences via your browser settings.